Shipping policy

SHIPPING POLICY

Last updated: September 14, 2026

1. Free Shipping We offer free shipping on all orders, worldwide. No minimum order required.

2. Processing Time All orders are processed within 1-3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.

3. Shipping Times Estimated delivery time is 7-21 business days from the date of dispatch. Delivery times may vary depending on your location, customs processing, and carrier availability.

4. International Shipping We ship to all countries worldwide. Please note that our products are sourced from international suppliers, so your order may ship from various locations. This does not affect the quality of your product or our commitment to delivery.

5. Customs & Duties International orders may be subject to customs fees, import duties, or taxes imposed by your country. These charges are the responsibility of the customer and are not included in the product price or shipping cost.

6. Order Tracking Once your order has been dispatched, you will receive a confirmation email with tracking information where available. Please allow up to 5 business days for tracking information to update.

7. Lost, Delayed & Customs Clearance Once an order has cleared customs in the destination country, VibekicksCo assumes no further responsibility for the package. Any loss, damage, or delay occurring after customs clearance is solely the responsibility of the local carrier and/or the customer.

We do not accept returns or issue refunds for orders that have successfully passed through customs. If a package is returned to us due to failed delivery attempts, incorrect address, or refusal to pay customs duties, the customer will be responsible for any re-shipping costs.

For packages lost before customs clearance, please contact us within 45 days of your order date and we will investigate with the carrier.

8. Incorrect Address Please ensure your shipping address is correct at checkout. VibekicksCo is not responsible for orders shipped to an incorrect address provided by the customer.

9. Contact For any shipping-related questions, please reach out to us via our contact page.