Refund policy

Return & Refund Policy

You may request a return within 14 days of receiving your order.

To initiate a return, email us at vibekicksco@gmail.com. Once we receive your request, we'll arrange the pickup process for you — you just need to have the package ready.

Refunds are processed within 7–10 business days after the return is approved.

Condition Requirements Items must be in the same condition as received — unworn, unused, with tags and original packaging. Please include your receipt or proof of purchase.

Damages & Issues Inspect your order upon arrival. Contact us immediately at vibekicksco@gmail.com if your item is defective, damaged, or incorrect.

Non-Returnable Items We cannot accept returns on sale items, gift cards, or personalized/custom products.

Exchanges Return the original item first, then place a new order once the return is accepted.

European Union If your order is shipped to the EU, you have the right to cancel or return within 14 days for any reason, provided the item is in its original condition.

Refunds Once your return is received and approved, your refund will be issued to your original payment method within 5–7 business days. If 15+ business days have passed since approval, contact us at vibekicksco@gmail.com